Shipping Details

**Due to the ongoing Canada Post strike, we will be shipping via alternate carriers.

For Buy Online, Pick Up In Store, please email orders@twistedgoods.ca with your store location of choice and the items you'd like to purchase. Subject to stock availability. A team member will get back to you in 1-3 business days.

Twisted Goods ships using Canada Post, and delivery timelines for orders are based on a processing period and their delivery standards. The actual date that you can expect your items to arrive will depend on both:

  1. The Ship To location, and 
  2. The type of shipping you choose.

Shipping timelines are subject to changes based on a variety of factors, but a general guide is below: 

 

Priority™

Xpresspost™

Expedited

 

Major Urban Centres within Western Canada

Up to 3 business days

Up to 3 business days

Up to 5 business days

 

Major Urban Centres within Canada

Up to 3 business days

Up to 5 business days

Up to 10 business days

 

Non-Major Urban Centres within Western Canada

Up to 5 business days

Up to 5 business days

Up to 7 business days

 

Non-Major Urban Centres within Canada

Up to 5 business days

Up to 7 business days

Up to 14 business days

 

Northern Regions and Remote Centres

Up to 10 business days

Up to 10 business days

Up to 16 business days

 

Customers inducting time-sensitive items TO OR FROM areas in Western Canada should consider using Xpresspost™ or Priority™ service to help ensure timely delivery of their mailing.

Should you require help choosing the shipping option that will serve you best or would like an estimation of your specific timeline, please reach out to us at orders@twistedgoods.ca.