Shipping Details

Twisted Goods ships using Canada Post, and delivery timelines for orders are based on a processing period and their delivery standards.  The actual date that you can expect your items to arrive will depend on both:

  1. The Ship To location, and 
  2. The type of shipping you choose.

Shipping timelines are subject to changes based on a variety of factors, but a general guide is below: 

 

Priority

ExpressPost

Expedited

Free Shipping

Flat Rate International

Major Urban Centres within Western Canada

Up to 3 business days

Up to 3 business days

Up to 5 business days

Up to 7 business days

N/A

Major Urban Centres within Canada

Up to 3 business days

Up to 5 business days

Up to 10 business days

Up to 14 business days

N/A

Non-Major Urban Centres within Western Canada

Up to 5 business days

Up to 5 business days

Up to 7 business days

Up to 10 business days

N/A

Non-Major Urban Centres within Canada

Up to 5 business days

Up to 7 business days

Up to 14 business days

Up to 16 business days

N/A

Northern Regions and Remote Centres

Up to 10 business days

Up to 10 business days

Up to 16 business days

Up to 16 business days

N/A

International

N/A

N/A

N/A

N/A

Up to 18 business days

 

Due to adverse weather conditions including flooding, rockslides and mudslides in B.C., there are multiple road closures affecting ground transportation of mail and parcels across Western Canada. Customers may experience some delays in receiving items.

Customers inducting time-sensitive items TO OR FROM areas in Western Canada should consider using Xpresspost™ or Priority™ service to help ensure timely delivery of their mailing.

Local Delivery 

We offer local delivery for shipping addresses within Calgary, Edmonton, Saskatoon & Regina. The delivery timeline for local delivery purchases is 1 to 3 business days. 

If you select local delivery as your shipping method and your shipping address is not within the city limits of Calgary, Edmonton, Saskatoon or Regina, your order will be cancelled and you will receive an email with a new shopping cart with a Canada Post shipping charge included. This email will allow you to complete your order with your original items and the shipping charge included. 

If you select local delivery as your shipping method and an item you purchased is unavailable for local delivery due to stock availability within the city you've selected, you will be notified and that item will be cancelled or exchanged for a different item of equal or lesser value.

Should you require help choosing the shipping option that will serve you best or would like an estimation of your specific timeline, please reach out to us at orders@twistedgoods.ca.  

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